Frequently Asked Questions
How Can We Help You?
Our cabinet experts are always here to help, which is why we've compiled this list of frequently asked questions. Get your answer quickly by searching the questions below.
Purchasing Diamond Cabinetry
Q: Where can I purchase cabinets?
A: Diamond cabinets are sold through authorized retailers.
Q: Can I get a color sample?
A: Color samples should be obtained from your dealer. Please keep in mind they are a small representation of the overall wood grain and color; therefore, we do not recommend ordering your cabinets off of only a sample. Please contact a local dealer in your area to visit their showroom and view a door sample or kitchen display in the door style, wood species and finish color that you are interested in purchasing.
Q: Can I purchase your stain?
A: Stain is available in all of our current finish colors and may be ordered through an authorized Diamond dealer.
Q: How much do your cabinets cost?
A: Our cabinets are priced and sold through authorized Diamond dealers only. Retail prices are determined by each dealer based on the products and services they provide to their customers.
Q: Do you offer design assistance?
A: Design assistance is offered through most local dealers.
Q: How do I install my cabinets?
A: We have an installation guide for you to use.
Q: How can I get replacement hinges?
A: Contact a local dealer for assistance or the hinge manufacturer directly.
The Manufacturer, Model Name and Model Number can be found printed or etched on the hinge. You may need to remove the hinge completely, as some manufacturers place this information in the hinge surface that is applied to the cabinet. Once you have compiled this information, please contact the respective manufacturer below.
Grass America: 336-423-5226 or firstname.lastname@example.org
Burk Hinges: 404-442-5594 or AmyDear@BurksIndustries.com
Blum: 800-438-6788 (as for Customer Service) or email@example.com
Youngdale Mfg Corp: 760-727-0644 or firstname.lastname@example.org
Salice America, Inc.: 800-222-9652 or email@example.com
Richelieu: 416-816-7500 or firstname.lastname@example.org
Q: What is the difference between Schrock, Diamond and Kemper? Are the door styles and colors the same?
A: Schrock, Diamond and Kemper are cabinet brands owned by MasterBrand Cabinets, Inc. Product construction and quality are consistent among these brands, but door styles and finish colors may vary from brand to brand.
Cabinet Care and Maintenance
Q: How long is Diamond's warranty?
A: Diamond's current warranty is limited lifetime. For a listing of previous warranty timelines, please visit our Warranty page.
Q: How do I clean and care for my cabinets?
A: View our Care & Cleaning page for information on how to maintain your cabinets.
Q: How can I repair minor scratches or nicks on my cabinets?
A: View our Touch-Ups page for information on using your touch-up kit.